How much does the app cost?
The price for the software ranges from $49 - $99 / month.
are there discounts for purchasing an annual plan?
Yes! Please visit the pricing page to see how much more affordable the annual plans are.
what happens when I cancel my software SUBSCRIPTION?
You will have access to your application up until your end of your subscription date. Once that date passes, your subscription will no longer renew and you will lose access to the application. There are no partial refunds available.
Can the application print?
There are many ways to print with Salsa App using a combination of the Dropbox integration and hot folders on a Windows Tablet connected to a printer. For native printing, AirPrint is currently in the development pipeline.
Does the software come with virtual props?
This is currently in the development pipeline.
Does it come with templates?
Print templates are currently in the development pipeline.
I want a feature!
Great! Feel free to sign up for an account on our support page and post a request on our R&D board.
Can you use the software with other hardware components?
Absolutely. You will miss out on LED integration, but the app is otherwise identical.
What do the analytics show you?
Currently, analytics shows you the types of captures taken along with the number of SMS, e-mail, and surveys completed. Conveniently export e-mail and SMS data straight from the app to increase marketing and outreach
can the application work without internet?
You can start an event, take pictures, and allow guests to input their phone numbers and e-mails. The content won’t send immediately, but will queue up and send when the iPad gets connected to internet. You will require an internet connection to create an event, but that’s it.
Are my event settings and content cloud synced?
Yes! All content and event settings are uploaded to the cloud and is synced with all the iPads in your account. This allows you to customize your events earlier on a separate iPad or use two iPads at an event — one being a sharing station and one being a photobooth.
how do dropbox and FTP work?
Once you connect your Dropbox and FTP credentials, content will automatically populate in specific folders named after your event.
what image ratio does the camera shoot in?
You can change image ratio within the app to 5:4, 4:5, or 1:1 regardless of the orientation of the iPad.
How do I get my content after an event without dropbox or ftp?
You can request a .zip file to be created that includes all the high resolution content, survey, SMS, and e-mail information. This is an automatic process and you’ll receive a link to that .zip file in your email a few minutes after the request.
Does it connect with Queso live gallery?
No, these are separate galleries.
Can i delete images on my live gallery?
Yes, all you need to do is delete the content on the event detail page and the content will disappear on the live gallery.
Can you setup an event on a web dashboard that syncs to the iPads?
We believe it is easier and simpler to setup your event directly on your iPad. If you don’t happen to be at the event, you can easily use another iPad to change settings.
who owns the captured content?
Images are owned by the guest who taps the screen to take the photo, as they are the actual photographer. If there is a disclaimer screen (which is our Pro version) you can place verbiage in there that gives you ownership over the content.
what happens if I downgrade from pro to plus?
When your billing cycle ends, you will lose access to all Pro features. Events that previously had live gallery branding will not lose that branding.
what happens to my live galleries if I reduce the number of devices I’m using?
All content uploaded to all live galleries will remain available.
Are there discounts for multiple licenses?
Yes! There are some very significant discounts if you’d like to use multiple devices. Take a look at the options when creating your account to see just how much you’ll save.
Why would I use more than one device?
There are a few reasons! The first is that you may want to do events in two or more locations at the same time. Additionally, some events are large enough to warrant multiple booths.
What international destinations can salsa send text messages to?
Salsa Pro is capable of sending text messages to over a hundred countries, and these texts are included with the cost of your Pro subscription.
where is the content uploaded?
All content is uploaded to the live gallery, a brandable website that hosts all of the images so guests can immediately review the images from the event.